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Switchvox (www.switchvox.com) has
announced the availability of Switchbox
SMB v3.0. The new version of its IP
PBX now supports real-time sales and
customer support applications, allowing
customers to analyze and manage
sales leads through Swtichboard panels
designed to work directly with their
CRM programs. Detailed information
from SugarCRM and Salesforce.com automatically
pops up on incoming calls
via Switchvox’s real-time control panel,
and integration with Google Maps
makes it easy to identify the location
of inbound calls. Other new features in
SMB v3.0 include customizable panels,
professionally recorded sound packs for
pre-recorded messages, integration with
external voice servers, and an upgraded
operating system to handle more concurrent
calls with faster hardware systems.
Switchvox SMB starts at $2,495. |