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Switchvox Incorporates Leading CRM Applications into IP PBX Print E-mail

Switchvox (www.switchvox.com) has announced the availability of Switchbox SMB v3.0. The new version of its IP PBX now supports real-time sales and customer support applications, allowing customers to analyze and manage sales leads through Swtichboard panels designed to work directly with their CRM programs. Detailed information from SugarCRM and Salesforce.com automatically pops up on incoming calls via Switchvox’s real-time control panel, and integration with Google Maps makes it easy to identify the location of inbound calls. Other new features in SMB v3.0 include customizable panels, professionally recorded sound packs for pre-recorded messages, integration with external voice servers, and an upgraded operating system to handle more concurrent calls with faster hardware systems. Switchvox SMB starts at $2,495.

 
Emerson MontaVista Linux Carrier Grade Edition 4.0 Print E-mail

Emerson Network Power’s Embedded Computing Business (www.emersonem beddedcomputing.com) has announced the availability of MontaVista Linux Carrier Grade Edition (CGE) version 4.0 for Emerson’s KatanaOp Advanced TCA blades and PmPPC7448 ProcessorPMC modules. MontaVista has incorporated support for both hardware types as a part of its standard CGE product.

 
Elma Bustronic MicroTCA Cube-Format Backplane Print E-mail

Elma Bustronic (www.bustronic.com) has announced a MicroTCA backplane in the cube-style format. The backplane features six Advanced MC, one MicroTCA carrier hub, and one power module slot. The Bustronic backplane has a star topology and fits in a 4U-wide cube-style MicroTCA portable enclosure and also features a JSM slot and connections at the bottom for a cooling unit and at the top for temperature sensors. Twelve-layer routing includes 12 ports, including Fat Pipe lanes and allocations for PCI-Express traffic.

 
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Securing the IP Enterprise

Mobility is one of the hot buzzwords in IP networking spaces. Mobile workers, mobile devices, and ubiquitous service coverage present the holy grail of the workanywhere professional. This broadening of access, coupled with integration of VoIP and video services, creates a problem for enterprise security managers. Deperimeterization of the network has raised the bar on what it takes to effectively protect an enterprise. Enterprise businesses have implemented traditional security mechanisms ranging from firewalls and session border controllers to intrusion detection and prevention systems. They worked when the perimeter was a single connection to the Internet. In today's business environment, with highly mobile professionals connecting via all manner of devices, the perimeter is both nowhere and everywhere. But it's no longer a fixed, visible point in the network topology.